Shipping policy
Shipping Policy
Thank you for shopping with us!
Processing Times
All orders are processed within 1–3 business days. During busy periods, new product launches, or holidays, processing times may be slightly longer. If there is a significant delay, we will contact you as soon as possible.
Shipping
Once your order has been dispatched, you will receive a confirmation email with tracking information (where available).
Estimated delivery times:
* UK Standard Delivery: 2–5 business days
* UK Express Delivery (if selected): 1–2 business days
Please note that delivery times are estimates and may vary due to courier delays that are outside of our control.
Shipping Costs
Shipping costs are calculated at checkout and will be displayed before you complete your purchase.
Incorrect Shipping Information
Please ensure your delivery address is correct before placing your order. We cannot accept responsibility for orders shipped to an incorrect address provided by the customer.
Lost or Delayed Parcels
If your parcel has not arrived within the expected delivery timeframe, please contact us and we will work with the courier to help resolve the issue.
Contact Us
If you have any questions about your order or shipping, please get in touch via our contact page or email, and we’ll be happy to help.